Extreme Networks - 97511-X450E-48T - Extreme Networks ExtremeWorks Managed Services ResponsePLUS Next Business Day Onsite - 1 Year Extended Service - Service - 24 x 7 Next Business Day - On-site - Maintenance - Parts & Labor - Physical, Electronic Service

  • Item #: 10003772
  • MFR SKU: 97511-X450E-48T
$1,454.48
Stock Status: Call For Stock (shipping delay possible)

ExtremeWorks Managed Services ResponsePLUS - Onsite offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement with on-site labor for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to...
ExtremeWorks Managed Services ResponsePLUS - Onsite offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement with on-site labor for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - Onsite service is designed to identify potentially critical network situations and take actions before they become business disruptions.

Network and device events are detected and collected via the remote monitoring process are evaluated, correlated and presented to a team of Network Operations Center (NOC) support engineers who are specifically assigned to evaluate and take action to restore normal service operations. (Installing Operational Software update or upgrade, arranging for an onsite parts replacement, apply configuration setting, etc.)

Extreme Networks service offerings further grant Customers telephone and web access to Extreme Networks Network Operations Center ("NOC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
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Extreme Networks - 97511-X450E-48T - Extreme Networks ExtremeWorks Managed Services ResponsePLUS Next Business Day Onsite - 1 Year Extended Service - Service - 24 x 7 Next Business Day - On-site - Maintenance - Parts & Labor - Physical, Electronic Service

  • Item #: 10003772
  • MFR SKU: 97511-X450E-48T
  • Product Type: Service
  • Provided Support: Email Support
  • Provided Support: Phone Support
  • Provided Support: New Releases Update
  • Provided Support: Remote Monitoring
  • Provided Support: Replacement
  • Provided Support: Diagnosis
  • Provided Support: Software Update
  • Provided Support: Parts Replacement
  • Provided Support: Repair
  • Provided Support: Troubleshooting
  • Provided Support: Configuration
  • Provided Support: Installation
  • Provided Support: Reporting
  • Provided Support: Planning
  • Provided Support: Implementation
  • Service Duration: 1 Year
  • Service Type: Maintenance
  • Service Location: On-site
  • Product Type: Service
  • Manufacturer Part Number: 97511-X450E-48T
  • Manufacturer Website Address: http://www.extremenetworks.com
  • Provided Support: Email Support
  • Provided Support: Phone Support
  • Provided Support: New Releases Update
  • Provided Support: Remote Monitoring
  • Provided Support: Replacement
  • Provided Support: Diagnosis
  • Provided Support: Software Update
  • Provided Support: Parts Replacement
  • Provided Support: Repair
  • Provided Support: Troubleshooting
  • Provided Support: Configuration
  • Provided Support: Installation
  • Provided Support: Reporting
  • Provided Support: Planning
  • Provided Support: Implementation
  • Service Description: 24x7 Next Business Day
  • Service Duration: 1 Year
  • Service Name: ExtremeWorks Managed Services ResponsePLUS Next Business Day Onsite - Extended Service
  • Service Location: On-site
  • Manufacturer: Extreme Networks, Inc
  • Brand Name: Extreme Networks
  • Brand Name: Extreme Networks
  • Service Availability Days: 7
  • Service Availability Hours: 24
  • Service Main Type: Maintenance
  • Service Sub Type: Electronic
  • Service Sub Type: Physical
  • Service Response Time: - Advance parts replacement

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