TALKSWITCH CALL REPORTING: KNOWLEDGE IS POWER

Drill deep into your calling patterns with sophisticated, powerfulreports that deliver the information you need to save money andmanage your business more effectively.

The TalkSwitch Call Reporting application builds highly effective reports about the callactivity of your TalkSwitch system. With the power to reveal details about who is makingand taking your calls, how long they last, how much they cost and more, TalkSwitchCall Reporting is an essential tool for managing your telephone usage.

BETTER THAN YOUR PHONE BILL

TalkSwitch Call Reporting delivers more granularinformation than your typical phone bill, and youdon?t have to wait a month. Your reports are availablewhenever you want them, and you can run themover any time frame you like; the last hour, day, week, month or year ? even in real time!

Your phone bill may list the outgoing calls for yourentire business, but with TalkSwitch Call Reporting, you can drill right down to the calls made by eachperson and each department in your office.

All events on your TalkSwitch system ? includingtransfers, calls on hold, and time spent in a queue, are tracked and reportable through the easy-to-use TalkSwitch Call Reporting interface.

You can also generate reports on all incoming calls. Who answered each call, who thecall came from (caller ID), duration, incoming ring times, lost (unanswered) calls, andeven calls to your advertised directory numbers.

MORE THAN JUST REPORTS

TalkSwitch Call Reporting gives you more than just reports. You can use the informationto bill clients for calls with built-in account codes, schedule reports to be e-mailedautomatically when you want them and monitor real-time call activity of particulardepartments such as your sales or support center.

There are also archive and restore functions, soyou can maintain and access your call recordswithout worrying.

The Premium version of TalkSwitch Call Reporting also includes support for hotel/motelguest check-in/check-out one-click billing (with the ability to control calling rates), support for multiple location reporting and e-mail alerts on prohibited activities.

EASY TO SET UP, EASY TO USE

Like all TalkSwitch products, Call Reporting is designed to make things easy. Its intuitiveinterface and built-in help files ensure that you?ll be generating reports in minutes.TalkSwitch Call Reporting takes data generated by the TalkSwitch system?s CDR featureand makes it simple to use and understand.

See other products in some related categories (click to browse):

Telephony, PBX & VoIP > Phone Systems > Business Phone Systems by Brand > Talkswitch PBX Phone Systems

This is a license-coded add-on. When you buy it, you will receive your license code via e-mail. Just download and install the software, and then you can activate your application as soon as you get your code, so there's no waiting around for the courier to deliver your new application. Plus, since there?s nothing to ship, you pay no shipping costs.

TRY BEFORE YOU BUY

You can test TalkSwitch Call Reporting for a free 2-week demonstration period. Call us to find out where you can download the demo.

Technical Specifications

• TalkSwitch VS, 48-CA or 48-CVA running firmware 4.10 or better
• Windows XP/Vista (32 bit)/Server 2003/2000/Server 2000 operating systems
• Each license entitles installation on unlimited PCs at a single geographic site
• Maximum of seven simultaneous reports connections
• Multilingual (English, Spanish, French, German, Swedish)
• Call record archive and restore functions included