Customer Service & Support

We are committed to your satisfaction, and will do everything in our power to ensure you are 100% delighted with your Neobits experience.

We provide cabling, on-site configuration and turnkey installation for most PBX systems we carry. Through our employees and contractors, as well as a network of installers nationwide, we are able to provide local service in most regions of the country. Please contact us viaemail to request on-site installation.

We provide technical support via phone, email, remote desktop and online chat. To open or to follow up on a support ticket, please visit our support website.

If you already have a meeting ID for a remote desktop session, please click here to join the meeting. You will be asked to enter your meeting ID, name and password.

For support on Talkswitch PBX systems:

Click to initiate a Talkswitch support request, or Email Neobits support, or Call 1-866-636-2487 (Hours: 8:30am to 5:30pm PST, M-F)

For support on Allworx IP PBX systems:

Click to initiate an Allworx support request, or Email Neobits support, or Call 1-866-636-2487 (Hours: 8:30am to 5:30pm PST, M-F)

For support on Epygi IP PBX systems:

Click to initiate an Epygi support request, or Email Neobits support, or Call 1-866-636-2487 (Hours: 8:30am to 5:30pm PST, M-F)

For support on Bizfon PBX systems:

Click to initiate a Bizfon support request, or Email Neobits support, or Call 1-866-636-2487 (Hours: 8:30am to 5:30pm PST, M-F) or, Email Bizfon support Phone: 1-877-603-4100, or dial 299 from your Biztouch phone (if system purchased within the past 60 days, or if you have a current service plan) Hours: 9:00am to 4:00pm EST, M-F

For support on Zultys IP PBX systems:

Click to initiate Zultys support request, or Email Neobits support, or Call 1-866-636-2487 (Hours: 8:30am to 5:30pm PST, M-F)

For support on neoPlex and Atlas PBX systems:

Email Neobits support Phone: 1-866-636-2487 (Hours: 8:30am to 5:30pm PST, M-F)

For support for all other products:

Email the Neobits service team Or, please contact the manufacturer directly.