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Customer Service & Support

We are committed to your satisfaction, and will do everything in our power to ensure you are 100% delighted with your Neobits experience.

We provide cabling, on-site configuration and turnkey installation for most PBX systems we carry. Through our employees and contractors, as well as a network of installers nationwide, we are able to provide local service in most regions of the country. Please contact us viaemail to request on-site installation.

We provide technical support via phone, email, remote desktop and online chat. To open or to follow up on a support ticket, please visit our support website.

If you already have a meeting ID for a remote desktop session, please click here to join the meeting. You will be asked to enter your meeting ID, name and password.

For support on Talkswitch PBX systems:

Click to initiate a Talkswitch support request, or Email Neobits support, or Call 1-866-636-2487 (Hours: 8:30am to 5:30pm PST, M-F)

For support on Allworx IP PBX systems:

Click to initiate an Allworx support request, or Email Neobits support, or Call 1-866-636-2487 (Hours: 8:30am to 5:30pm PST, M-F)

For support on Epygi IP PBX systems:

Click to initiate an Epygi support request, or Email Neobits support, or Call 1-866-636-2487 (Hours: 8:30am to 5:30pm PST, M-F)

For support on Bizfon PBX systems:

Click to initiate a Bizfon support request, or Email Neobits support, or Call 1-866-636-2487 (Hours: 8:30am to 5:30pm PST, M-F) or, Email Bizfon support Phone: 1-877-603-4100, or dial 299 from your Biztouch phone (if system purchased within the past 60 days, or if you have a current service plan) Hours: 9:00am to 4:00pm EST, M-F

For support on Zultys IP PBX systems:

Click to initiate Zultys support request, or Email Neobits support, or Call 1-866-636-2487 (Hours: 8:30am to 5:30pm PST, M-F)

For support on neoPlex and Atlas PBX systems:

Email Neobits support Phone: 1-866-636-2487 (Hours: 8:30am to 5:30pm PST, M-F)

For support for all other products:

Email the Neobits service team Or, please contact the manufacturer directly.



Neobits.com is where business goes shopping. With over 5 million products from 10,000+ manufacturers, we offer the largest B2B catalog on the internet (to our knowledge). We cater to the needs of all major verticals, small to large businesses, government, education and healthcare markets, as well as consumers. Through our extensive, carefully developed supplier and logistics network we have instant access to over $100 billion worth of inventory in hundreds of stocking warehouses nationwide. We ship to every state and to nearly 100 countries worldwide.

Our categories include Industrial & Scientific, MRO Products & Supplies, Laboratory & Science, Electronic Components, Occupational Health & Safety, Electronics, Computer & Photo, Access Control & Security, Wireless Carrier Infrastructure, Test & Maintenance, and thousands more. That said, the best way to find products on our website is via search. We are always expanding our catalog, with thousands of new products added daily. If you need something you don't see here, email us at , or call toll free 1.866.636.2487. Prospective new suppliers, please email .

We can send formal quotes or bids upon request. Please submit this form to request a quote. We often have volume discounts, government & education discounts and loyalty discounts. We accept purchase orders from government and public education entities, as well as publicly traded corporations. CAGE Code: 3P0S1.

We are continually investing in people and systems to offer excellent customer service. See some customer testimonials here. You can reach our Customer Care team via email at , or call toll free 1.866.636.2487. The best way to request a return or order cancellation is to submit this form.

Also see: Categories, Products, Brands and Top Searches.


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