Description:

The neoPlex offers a total office communications solution for a small- to medium-size office environment. With features rivaling the most sophisticated digital PBX systems, the neoPlex is the ideal solution if you want an affordable small office system without compromising functionality.

The neoPlex is expandable to 36 ports (12 CO lines and 24 extensions) allowing for future growth and expansion. The CO line ports come equipped with Caller ID compatibility, fax detection, tone and pulse dialing support, and Centrex compatibility. The extension ports of the neoPlex support most telephone devices, including: neoPlex PVT series key telephones, neoPlex operator consoles, neoPlex door phones, ordinary analog telephones, cordless phones, fax machines, modems, and credit card machines. With this flexibility, the neoPlex is the answer for almost any office telecommunications application.

Designed for the Growing Business

The architecture of the neoPlex system is designed to provide the most cost-effective communication solution for the small, but growing business. The neoPlex expansion options allow your telephone system to grow as your business grows. The neoPlex is a system you can build a solid foundation on and be prepared to handle the communications possibilities of the future.

Reliable

Several design aspects guarantee reliable service and prevent unproductive and costly down-time. Battery back-up enables the system to operate during outages and in environments where power supply is irregular. The configuration is stored in non-volatile memory maintaining system settings even through lengthy power shut-downs. Built-in protection and isolation of vital components and external interfaces ensures protection from damaging forces such as lightning strikes.

Key features

• 4 CO lines, 8 extensions
• Expandable to 12 lines, 24 extensions
• Integrated Digital Switch Processor (DXP)
• Flexible - 2 expansion slots
• External paging output
• Music-on-hold input
• RS-232 Serial Port
• External power supply
• Windows-based configuration software
• Integrated Automatic Call Distribution (ACD)
• Caller ID compatible - name and number
• Fax detection
• Centrex compatible
• Hands-free paging
• All-phone paging
• CID-based call routing
• Answering machine emulation*
• Live call recording*

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Features:

• Access Restriction: Line, Station
• Account Code Entry: Voluntary, Forced, Forced/Validated
• Agent Log Off / Agent Log On
• Agent Not Ready / Agent Ready
• Alarm Clock
• Analog Telephone / Device Support (including cordless)
• Answering Machine Emulation
• Authorize User
• Auto Camp-On
• Auto-Answer
• Auto-Attendant(1)
• Automatic Line Selection
• Automatic Redial
• Battery Backup Support
• Busy Inquiry
• Busy Override
• Busy Queuing: User, User Group
• Call Back: Internal, External
• Call Backup: User, User Group
• Call Barring
• Call Broker Keys
• Call Coaching(2)
• Call Conference
• Call Coverage
• Call Distribution Management (ACD)
• Call Divert: Internal, External
• Call Follow Me
• Call Forwarding: Internal, External
• Call Hold: Consult, Exclusive, System
• Call Intrusion: Intrude, Monitor
• Call Notify
• Call Park
• Call Pickup: Directed, Groups
• Call Priority
• Call Progress Monitoring
• Call Recall
• Call Release (Conferenced Parties)
• Call Retrieve
• Call Screen
• Call Transfer: Supervised, Unsupervised
• Call Waiting
• Caller ID(3)
• Caller ID (Display and Storage)(3,4)
• Caller ID Redial(3,4)
• Caller ID Routing(3)
• Calling Party Display (Intercom)
• Camp-On
• Centrex Compatibility
• Day / Night Service
• Direct Line Access
• Direct Inward Dialing (DID)
• Direct Inward System Access (DISA)
• Distinctive Ringing
• Do Not Disturb (DND)
• DND Override
• Duration Timer
• FAX Detection
• Flexible Numbering Plan
• Group Backup
• Group Hunt
• Group Listening
• Group Monitor
• Group Page
• Headset Mode
• Hospitality Package (Hotel/Motel)
• Hunt Groups
• Intercept Service
• Least Cost Routing
• Message Waiting Indication: Audible, Visual
• Multiple Operators
• Music-On-Hold(5)
• Name and Number Display(3,4)
• Off-Hook Preference: Line, Station, Page, External Dial
• Operator Console Support
• Operator Station
• Page Answer
• Page Block
• Paging: Internal(4), External(5)
• Password Security
• PBX Operation
• Programmable Keys
• Programmable Timing Parameters
• Queuing Status Messages
• Reassurance Messages
• Redial: Automatic
• Redial: Last Number
• Remote System Management / Programming
• Serial Data Port
• Service Observing
• Speed Dial: Personal, System
• Station Message Detail Recording (SMDR)
• Station Relocation
• System Clock
• System Message Display(4)
• Toll Restriction
• Toll Restriction Override
• Tone/Pulse Dialing
• Transfer Recall
• Unsupervised Conference
• Voice Mail: Integrated(1) or 3rd- Party(5)
• Whisper Page(2)
• Zone Paging

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Specifications:

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