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Customer Service & Support
We are committed to your satisfaction, and will do
everything
in our power to ensure you are 100%
delighted with your
Neobits experience.
We provide cabling, on-site configuration and turnkey
installation for most PBX systems we carry. Through our
employees and contractors, as well as a network of
installers nationwide, we are able to provide local service
in most regions of the country. Please contact us via
email
to request on-site installation.
We provide technical support via phone, email, remote
desktop
and online chat. To open or to follow up on a
support ticket,
please visit our support website.
If you already have a meeting ID for a remote desktop
session, please click here to join the meeting. You will
be asked to enter your meeting ID, name and password.
For support on Talkswitch PBX systems:
Click to initiate a Talkswitch support request, or
Email Neobits support, or
Call 1-866-636-2487 (Hours: 8:30am to 5:30pm PST, M-F)
For support on Allworx IP PBX systems:
Click to initiate an Allworx support request, or
Email Neobits support, or
Call 1-866-636-2487 (Hours: 8:30am to 5:30pm PST, M-F)
For support on Epygi IP PBX systems:
Click to initiate an Epygi support request, or
Email Neobits support, or
Call 1-866-636-2487 (Hours: 8:30am to 5:30pm PST, M-F)
For support on Bizfon PBX systems:
Click to initiate a Bizfon support request, or
Email Neobits support, or
Call 1-866-636-2487 (Hours: 8:30am to 5:30pm PST, M-F)
or,
Email Bizfon support
Phone: 1-877-603-4100, or dial 299 from your Biztouch phone
(if system purchased within the past 60 days,
or if you have a current service plan)
Hours: 9:00am to 4:00pm EST, M-F
For support on Zultys IP PBX systems:
Click to initiate Zultys support request, or
Email Neobits support, or
Call 1-866-636-2487 (Hours: 8:30am to 5:30pm PST, M-F)
For support on neoPlex and Atlas PBX systems:
Email Neobits support
Phone: 1-866-636-2487 (Hours: 8:30am to 5:30pm PST, M-F)
For support for all other products:
Email the Neobits service
team
Or, please contact the manufacturer directly.
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