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Allworx - 8210055 - Allworx 48x and 24x Automatic Call Distribution

Allworx - 8210055 - Allworx 48x and 24x Automatic Call Distribution
523787
8210055

Allworx - 8210055 - Allworx 48x and 24x Automatic Call Distribution

In Stock
$2,500.00
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Allworx Automatic Call Distribution is a robust system, allowing you to distribute queued calls in linear priority, round robin, longest idle and ring all styles — a different style for each and every call center need! With Automatic Call Distribution, you can instantly manage all the important configurations of each call queue within your system while also tracking an array of beneficial queue statistics on the performance of both individual agents and each individual queue.

Automatic Call Distribution supports up to 10 queues with 16 calls per queue and 32 calls across all queues at any time (when using an Allworx 24x or Allworx 48x).

Key Features
  • Visual indicators show the status of the queue line through variations in the color and blinking of Programmable Function Keys
  • Record custom greetings for each queue
  • Each queue can be assigned a descriptive name to appear whenever drop down menus are available or on your phone display when the phone is ringing
  • Programmable Function Keys can be set so that specific keys light up to represent specific call queues
  • Each phone can be set to respond to queue conditions differently, including different ring cadences, ringing after a user-specified number of callers enter the queue or after callers have exceeded a user-specified time period
  • Calls can be directed to managers or co-workers if the wait time becomes too long, or too many calls are in queue at any given time
  • Track detailed statistics on the performance of individual agents as well as on each call queue within the system
  • Sold as an option
    • One time license fee
    • Unlimited number of users
    • Server software 7.1 is required


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Neobits.com is your premier destination for telephony products and services. We offer affordable yet powerful small business phone systems and PBX systems designed for the small office. Brands include Talkswitch, Allworx, Zultys, Epygi, Bizfon, Panasonic, Inter-Tel, Grandstream, NEC and others. Our latest VoIP/IP-PBX offerings include the Talkswitch 484VS, Zultys MX250 and MX30, Epygi Quadro 2x, 4x and 16x, Allworx 24x, 10x and 6x, Avaya IP Office, and Bizfon 2000, 4000 and 7000 systems. Our range of IP products also includes an array of IP phones, gateways, as well as Digium boards for Asterisk. We are an authorized distributor for Talkswitch (maker of Talkswitch small business PBX systems), Epygi (maker of Quadro IP PBX systems), Allworx, Aastra, Grandstream and more.

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