The VME Pro is Aleen's latest, advanced, solid state, flash memory Voice Mail Solution with a Unified Messaging option. The VME Pro provides 500 mailboxes, has a built-in modem and Ethernet connection, and is available in a 4-port version with 36 hours of memory or an 8 port version with 72 hours of memory (field upgradeable). This flash-based Voice Mail/Automated Attendant Solution provides full software download capabilities and comes in a state-of-the-art 19-inch case rack with optional wall mounting brackets.

The VME Pro has been designed and developed to accommodate the needs of medium to large sized businesses. Key features:

• Storage capacity - from 36 to 72 hours
• Notification - possible from all 8 ports
• Maintenance - using the built-in modem
• Number of mailboxes - upto 500

The VME Pro is based on the latest technology, supporting a wide array of Voice Messaging and Automated Attendant features and multiple concurrent language capabilities, as well as off-site notification and fax tone detection. SMS notification option is also available.

Personal mailbox management: Installed on a desktop PC or laptop, the Personal Mailbox Management Utility (PMM) is a tool for personal mailbox maintenance. Using a LAN connection, the mailbox owner can easily change the main parameters: password, language, notification, call forwarding, etc. In addition, the mailbox owner can obtain mailbox statistics, such as the number of new, saved and stored messages.

Voice Mail Features:

• 500 Mailboxes
• Notification from all ports (selectable)
• Up to 92 messages per mailbox
• Custom Greetings, Mailboxes and Language per Mailbox
• Date and Time Stamp (Software optional - on or off)
• Skip Forward to next Message
• Automatic message purge
• Password protection
• Do Not Disturb Mode
• Message Delivery: Pager, Work Extension, Mobile, Home
• Message Notification: Message Waiting LCD/LED, Interrupted Dial Tone (dependent on host switch)
• Call recording (depending on PBX type)
• PMM User Utility - manage mailboxes
• 36 to 72 hours of recording time
• 4/8 ports

Automated Attendant Features

• Languages: Three are available on the VME-4000. American English, Spanish, and French
• Automatic Mode/System Schedules: Day, Night, Holiday, Break
• Call transfer: Supervised, Semi-Supervised, Non-Supervised
• 98 Script Menus (each with up to 9 minutes recording time) with Single Digit Access
• Default Transfer to Operator
• Directory Listing (dial by name, first or last, configurable)
• Fax Detection and Routing
• Direct Dialing to Extensions
• Greeting by Port
• Answering on First Ring
• Audio-text
• Dial-a-String
• Multiple repetitions

System / Administration Features:

• Software download, flash-based EPROM
• Built-in DTMF line monitor
• Port status display
• Built-in modem for remote administration
• Ethernet network connection for TCP/IP integration with LAN
• Report Generator: Configurations, Memory Usages, Traffic Reports
• Programming: PC programming (Windows based Utility Program), Touch-Tone Phone (using DTMF tones)
• Security passwords: system administrator, operator, mailbox owner
• Integration with most existing PBX and Key Systems: In-Band DTMF Integration, Out-Band Serial Port RS-232 (SMDI) Integration
• Automatic Gain Control (AGC)
• Adjustable Recording Length (1-9 Minutes per mailbox/script)
• 19-inch case rack with wall mounting option
• Line Monitor
• Setup Wizard - Quick Setup Guide
• Disconnect Detection: Current loop, Busy tone, Disconnect Tone, Dial Tone, Disconnect DTMF signal, Silence Detection
• External notification management

Unified Messaging Option

• E-mail client integration
• Retrieve voice messages
• E-mail notification with or without message attachment